Question 1

Which ad platforms does Loomstrat connect to?

Accepted Answer

Loomstrat syncs Meta Ads (Facebook and Instagram), Google Ads, TikTok Ads, and LinkedIn Ads into one dashboard, with campaign, ad set, and creative-level drill-down for each, rolled up into a single cross-channel total.

Question 2

Can I connect multiple ad accounts per client?

Accepted Answer

Yes. Each client workspace supports multiple ad accounts across multiple platforms, and you can view them blended or filter down to a single account.

Question 3

What is closed-loop ROAS?

Accepted Answer

Closed-loop ROAS links a won CRM deal back to the campaign and creative that sourced it, then compares that real, closed revenue against what the ad platform reports — so budget decisions are based on revenue, not just platform-reported leads.

Question 4

Does Loomstrat filter out spam leads?

Accepted Answer

Yes. A reversible, heuristic spam-lead quarantine flags likely spam so it doesn't distort your CPL and ROAS numbers, while keeping every lead reviewable if a flag was wrong.

Question 5

Can Loomstrat change my ad accounts automatically?

Accepted Answer

Automation rules can pause campaigns, adjust bids, or reallocate budget based on conditions you define — for example, pausing an ad set when cost per lead exceeds a threshold for several days.

Question 6

How do I avoid an automation rule making a mistake?

Accepted Answer

Every rule supports dry-run mode, which shows you exactly what the rule would have done without touching a live account. Rules can also require manual approval — routed through Slack or email — before any change goes live.

Question 7

Is there a record of what automation changed?

Accepted Answer

Yes. Every executed change, automatic or approved, is written to a full audit log so you can see what changed, when, and under which rule.

Question 8

Can a campaign go live without my confirmation?

Accepted Answer

No. Campaigns built in Loomstrat's campaign builder require an explicit confirmation step before they launch on the connected ad account — nothing spends budget on its own.

Question 9

What does Loomstrat cost?

Accepted Answer

Loomstrat uses custom pricing based on your agency's size and the ad spend under management across your clients. There are no public self-serve tiers — book a demo or contact sales for a quote based on your accounts.

Question 10

How do I get a quote?

Accepted Answer

Request a demo or contact the sales team directly. They'll walk through your account volume and ad spend under management to put together a plan that fits.

Question 11

Is there a contract commitment?

Accepted Answer

Contract terms are discussed as part of your custom quote and vary by agency size and usage — sales can walk through the options during your demo.

Question 12

What does my client see in the portal?

Accepted Answer

Each client gets a branded, white-label portal showing their own live performance dashboard, AI-generated report narratives, and scheduled PDF reports — always current, without you manually exporting anything.

Question 13

How do clients log into their portal?

Accepted Answer

Clients use email-gated magic-link access with a verification code — no shared password to manage or leak. Each session is scoped to that client's own workspace.

Question 14

Can I put the portal on my own domain?

Accepted Answer

Yes. Custom domains are supported and activated once you verify ownership with a DNS TXT record, so the portal is fully white-labeled under your agency's or client's own domain.

Question 15

Does Loomstrat process client payments?

Accepted Answer

No. The billing module tracks invoice status per client and generates printable invoices, but it does not process payments or store card data.

Frequently asked questions

How Loomstrat syncs and attributes your ad data.

How rule-based automation stays reversible and auditable.

How pricing and quotes work.

How the white-label client portal works.

See your ad performance data the way it should look.